Privacy PolicyPrivacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a payment, or contact us for support.

• Account information (name, email, phone number)
• Payment information (billing address, payment method details)
• Transaction data (amount, date, merchant information)
• Communication records (support tickets, emails)
• Device and usage information (IP address, browser type, device identifiers)

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process payments, and communicate with you.

• Process and complete payment transactions
• Verify your identity and prevent fraud
• Provide customer support and respond to inquiries
• Send important service updates and notifications
• Improve our services and develop new features
• Comply with legal obligations and regulatory requirements

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To complete payment transactions (with banks, card networks)
• With service providers who assist in our operations
• To comply with legal requirements or court orders
• To protect our rights, property, or safety
• In connection with a business transfer or acquisition

Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights and Choices

You have certain rights regarding your personal information, including the right to access, update, or delete your data.

• Access and review your personal information
• Correct inaccurate or incomplete data
• Request deletion of your personal information
• Opt-out of marketing communications
• Data portability (receive a copy of your data)
• Object to certain processing activities

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements.

• Account information: Until account closure + 7 years
• Transaction records: 7 years (regulatory requirement)
• Support communications: 3 years
• Marketing data: Until you opt-out

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.